Refund policy

Returns

We want you to be happy with your Paddle Tokens purchase. If you're not satisfied, you may request a return within 30 days of delivery.

To be eligible for a return, items must be unused, in their original condition, and in their original packaging, unless the item arrived damaged or defective.

To request a return, contact us at haritology@gmail.com with your order number and reason for the return. Please wait for return instructions before sending anything back.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue, if possible. We'll review the issue and work with you on an appropriate resolution, including a replacement or refund where applicable.

Refunds

Once your return is received and inspected, we'll notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.

Original shipping charges are non-refundable except where required by law or otherwise stated by us.

Return Shipping

Customers are responsible for return shipping costs for change-of-mind returns. If an item is defective, damaged, or incorrect, we'll work with you on return shipping arrangements.

Cancellations and Order Changes

Please contact us as soon as possible if you need to cancel or change an order. Orders may not be canceled or changed once processing or shipment has begun. We'll review requests individually.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.